Insulate battery ends by covering with tape and/or
place battery in a small plastic bag. Discard razor.
w Do not attempt to plug electrical cord into outlet
or recharge razor after battery has been removed.
w The power plug transforms 100-24V AC to less
than 24V DC.
w Remove any sticker or protective foil before using.
w Only use the power cord provided to charge
w An adaptor plug may be necessary for charging in
some foreign countries. Use an attachment plug
adaptor of the proper configuration for the power
w Charging, recharging, storing or using at
temperatures below 40˚F or higher than 95˚F
adversely affects lifetime of battery.
w Do not leave the razor charging for more than 24
w Regular cleaning guarantees better shaving results.
w Always switch razor OFF before cleaning.
w Do not use abrasive cleaning agents, scourers
or aggressive liquids such as alcohol, gasoline or
acetone to clean razor and attachments.
w The razor has no other serviceable parts. Call
1-800-243-3050 for assistance.
Register your product and get support at
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
or call 1-800-243-3050 for assistance.
The razor does
not shave as
well as it used
heads are dirty.
Clean the shaving
before you continue
shaving (see ‘Clean-
Long hairs ob-
Clean the cutters and
combs properly with
the brush supplied
heads are dam-
aged or worn.
Replace the shaving
heads with new
Recharge the razor
The razor does
not go on
when I press
The battery is
Recharge the razor
The razor is
The razor does not
operate while con-
nected to the outlet.
Unplug from outlet.
My skin is
needs time to
get used to the
Skin irritation during
the ﬁ rst 2-3 weeks
of use is normal.
After this period,
skin irritation usually
disappears. (see ‘Put it
to the test’).
This is normal. No action required.
Problem Possible cause Solution
Always here to help you
◗ Be sure razor is turned off. Remove cord
from outlet and razor before storing in a safe,
dry location where it will not be crushed,
banged or subject to damage.
◗ Put protective cap on razor to protect heads.
Congratulations on your purchase and welcome
to Philips Norelco!
To fully benefit from the support that Philips
Norelco offers, register your product at www.
You want a smooth face without nicks, cuts and
irritation. This tool is designed for maximum
comfort with real results. So shave away and
check out just how smooth you really are.
w Charging requires 8 hours. The Charging
Light will light up green when razor is (re)
charging. A fully charged razor has a cordless
shaving time of 30 minutes.
w Battery performance is best if you recharge
only when the battery is (almost) completely
w Recharge only when the charging light
lights up orange. This indicates there is
approximately 3 minutes of operating time
◗Allow razor to run until battery is empty/
depleted before removing battery.
◗Dispose of battery properly. Do not
incinerate. Battery may explode if overheated.
Do not wrap in metal or aluminum foil.
Wrap in newspaper before discarding.
◗It is suggested that you contact your local
town or city officials or call 1-800-8-BATTERY
or www.rbrc.com to determine proper
battery drop-off locations.
w Use this razor for its intended household use
as described in this manual.
◗ Shaving with a dry, clean face gives the
◗Shave against the direction of beard growth
using both straight and circular movements.
◗Stretch your skin with your free hand so
blades can cut whiskers.
◗Gently press razor to skin for optimal results.
Pressing too hard can pinch the skin into
Cleaning: Every two months
NOTE: Do not mix up the cutters and combs
as the shaving performance may be affected for
Cleaning: After each use
NOTE: Do not immerse razor in water. Allow
razor to air dry thoroughly.
A Razor Head Release Button
B Protective Cap
C Shaving Heads
D Razor Head Assembly
E On/Off Button
F LED Charging and Low Battery Indicator
G Anti-slip Grip
The tap symbol on the back
of the razor indicates that
the razor can be rinsed
under running tap water.
Put it to the test
◗ 21 Day Trial and Conversion Process. It is a
fact that your skin and beard need time to
adjust to a new shaving system.
◗ Use your new razor exclusively for 3 weeks to
fully enjoy the closeness of a Philips Norelco
◗ At first you may not get as close a shave as
you expect, or your face may even become
slightly irritated. This is normal since your
beard and skin will need time to adjust. Invest
3 weeks and you’ll soon experience the full
joy of your new razor.
◗ Stick with it! If you alternate shaving methods
during the adjustment period, it may make it
more difficult to adapt to the Philips Norelco
◗ If you are still not convinced after 21 days,
Philips Norelco will refund you the full purchase
price as long as the request is received with 45
days of purchase.
For assistance visit our website
call toll free: 1-800-243-3050.
Accessories (sold separately)
◗ Replacement Heads Model HQ56 - For
maximum performance, replace razor heads
once a year
◗ Shaving Head Cleaning Spray Model HQ110
◗ Philips Norelco Razor Accessories may be
purchased at a store near you or on our
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